I purchased this to hold laptops that were in the process of being set up for new employees.I needed something that would hold 11" deep x 17" wide laptops and the dimensions listed for this item matched. The height matches the exact height of my office desk (with the flat feet installed), and is about 1" taller than my desk with the rollers.Unfortunately, the 11x17 dimensions only account for the large bottom section. The five shelves are indeed 17" wide, but the front-to-back depth is only 8.5".I was able to use this organizer anyway, with a small overlap on some larger laptops. The shelves are inclined, which is perfect for holding laptops. They are meshed, which really helps with airflow.Quality is decent. Metal frame is sturdy and the two wood shelves are made from actual polished and stained cuts of wood. The metal shelves and back plates are a bit thin, but so far have been up to the task of holding laptops.Assembly was a snap. Tools and instructions were included, but you'll need one Phillips screwdriver for the back plates. Oddly, my unit came with wood self-tapping screws for the back plates instead of the expected metal screws since both the plates and frame are metal. The wood screws "worked" but were a little clumsy to install.The rollers are kinda cheap and do not like thick carpets. Two of the rollers have stoppers, but they barely work.Overall the item looks great, like an actual piece of office furniture you'd find in an executive suite, not just some generic paper holder you'd find sitting on a shelf in the Post Office. This thing totally eliminated the rat's nest of laptops from before and now the room looks a lot cleaner and upscale.I would have loved if the item were maybe an inch wider, and two inches deeper, but this was made to hold paper, not laptops.